TrueNorth Industrial Tool Company is a Canadian company, selling in Canadian dollars and shipping from Canada. We're operated by Westcoast Tool Sales & Service Ltd., in the tool sales, parts and service business in Burnaby, BC since 1975, and still family-owned and operated.
🍁 Canadian owned & operated
Your order is packed and shipped from our location in Burnaby, BC. That means no customs paperwork, no duties, no surprise brokerage fees at your door, and no finding out at checkout that a store won't ship to Canada.
💲 Prices in Canadian dollars
The price you see is in CAD. No exchange rate surprises on your credit card statement.
🛠️ Genuine parts from the brands you use
More than 150,000 genuine replacement parts for Milwaukee, Makita, DeWalt, Bosch, FEIN, Chicago Pneumatic, Ingersoll Rand, Kito and JET, plus tools from Bosch, FEIN, FLEX, Ingersoll Rand, Chicago Pneumatic, CDI, Williams, RIDGID, Kito and more.
💬 Real people who know tools
Not sure which part you need? Send us your tool's model number and we'll track down the right part, even if you can't find it on the site.
🔧 Service & Warranty Requests
Need a tool repaired, or have a warranty question? Contact us or call 604-873-5394 and include:
- The brand and model number of your tool
- The serial number (usually on the tool's nameplate)
- Your proof of purchase, if it's a warranty request
- A short description of the problem
We'll let you know the next steps, whether that's a replacement part, a repair, or a warranty claim with the manufacturer.