Shipping Information

Every order ships from Burnaby, BC, to addresses anywhere in Canada. Because we ship from inside Canada, there are no customs forms, duties or brokerage fees, and all prices are in Canadian dollars.

๐Ÿ”ง Parts: $21.95 flat rate

Parts and accessories ship for a flat rate of $21.95 anywhere in Canada.

๐Ÿ› ๏ธ Tools

Tool orders $299.99 or more Free
Under $299.99, up to 10 lbs $21.95
Under $299.99, 10โ€“25 lbs $29.95
Under $299.99, 25โ€“45 lbs $39.95

๐Ÿšš Freight items (over 45 lbs)

Large equipment over 45 lbs boxed, such as hoists, winches, jacks and large press tool kits, ships by freight truck using your own carrier (freight collect): $0 at checkout. Enter your carrier name and account number in the cart notes, and the freight is billed directly to your account. Freight deliveries are usually curbside; note any visible damage on the driver's receipt before signing.

๐Ÿ“ Free local pickup

Pickup is free on every order, including freight items, at 4008 Myrtle Street, Burnaby, BC. Choose Pickup in store at checkout and we'll email you when your order is ready. Monday to Thursday 8:00 am to 4:30 pm, Friday 7:00 am to 3:30 pm.

Processing time

  • Stock items ship within 2โ€“3 business days.
  • Special-order items are ordered in from the manufacturer for you and typically ship within 1โ€“2 weeks. RIDGID, Williams and CDI Torque items typically take 2โ€“3 weeks.

You'll get an email with tracking as soon as your order ships. See the full Shipping Policy.

Questions about shipping? Contact us or call 1-888-598-6657.